Privacy Statement

Privacy Policy

Hearts Desire Jewelers understands the importance of your privacy. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used on this site, www.heartsdesire.us.

We reserve the right to change this policy from time to time and encourage you to regularly review this policy. Any changes will be effective upon their posting on this site.

    * Personally Identifiable Information
    * Third-Party Privacy Policies
    * Our Commitment to Data Security
    * Non-Personally Identifiable Information Collected Automatically
    * Choice/Opt-Out
    * Contacting Us Regarding Your Personally Identifiable Information
    * Protection Against Fraudulent Charges
    * Legal Disclaimer
    * Contact Us

 
Personally Identifiable Information

When you visit heartsdesire.us, we may request that you provide us with personally identifiable information such as your name, shipping and billing addresses, telephone number, e-mail address, credit card number and credit card expiration date. This information will be used to process your order, verify your identity for payment authorization, provide you with an order status, ship your order, and allow you to receive news and special promotional offers.

By submitting your personally identifiable information to heartsdesire.us, you are consenting to the transfer of this information to your credit card company for the purpose of completing your purchase. Additionally, your information may be transferred to a third-party vendor for the sole purposes of order fulfillment and shipment.

We may use your personally identifiable information to contact you (for example, we may send you marketing or promotional materials, ask you to complete a survey, ask you to refer a friend or respond to your comments or requests for information). In these cases, we will not use your information (or your friend's) for any purpose other than that specifically stated without your consent.
Hearts Desire Jewelers will not give or sell your personally identifiable information to any outside organization for the organization's own use without your consent. In some cases, we may share aggregated demographic information with our partners, customers and advertisers. This aggregate information is not linked to any personal information that can identify any individual person.
 
Third-Party Privacy Policies

Hearts Desire Jewelers partners with other parties to provide specific services, including financing, contests and sweepstakes. When you sign up for these services, we may share names or other contact information that is necessary for the third party to provide these services. We will take reasonable measures to require that these organizations follow adequate privacy standards in relation to your personal information. However, since this privacy policy applies only to heartsdesire.us and not to any other sites that may be linked to ours, we encourage you to refer to those sites' specific privacy policies to learn how they collect and use information about you.
 
Our Commitment to Data Security

We have put in place physical and electronic procedures to keep the information we collect online as safe and secure as possible. Specifically, any information transferred from your computer to Hearts Desire Jewelers is encrypted using Secure Socket Layer (SSL) technology. Once received, Hearts Desire Jewelers protects your information internally through further encryption and Web security measures. Additionally, Hearts Desire Jewelers routinely reviews its security policies and practices to ensure the safety of your information.
 
Non-Personally Identifiable Information Collected Automatically

In some cases, we may collect information about you that is not personally identifiable. Examples of this type of information include the IP address of your computer, the type of Web browser or computer operating system you are using and the domain name of the Web site from which you linked to our site or advertisement.
In addition, when you view heartsdesire.us, we may store some information on your computer in the form of a "cookie," a piece of data stored on your hard drive that contains information about you or your computer. (Please note that this information is not personally identifiable.) In order to utilize the full functionality of heartsdesire.us (including the shopping cart), you must "enable" your Web browser's ability to receive cookies. Please refer to your browser's instructions or help screen to learn more about these functions.
 
Choice/Opt-Out
 
You are given the opportunity to "opt-out" of receiving information or promotions from Hearts Desire Jewelers at any time. To do so, simply select "unsubscribe" and the corresponding service on the subscription page, send your request via e-mail to experts@heartsdesire.us or call one of our consultants at 1-423-420-1780. Use that same e-mail address or phone number if you wish to change your information on file with us. It may take up to 2 days to process your instructions.
 
Contacting Us Regarding Your Personally Identifiable Information

Please understand that, by submitting your personally identifiable information to heartsdesire.us, you are consenting to the use of such information by heartsdesire.us consistent with this privacy policy. To update, change or remove your personal information from our files, send your request via e-mail to experts@heartsdesire.us or call one of our Customer Service consultants at  423-420-1780.
 
Protection Against Fraudulent Charges

Hearts Desire Jewelers is committed to protecting you against fraudulent charges. If your information is accessed by a third party following a transaction on this site and used to make fraudulent purchases, your bank may hold you liable for up to $50 of those purchases per the Fair Credit Billing Act. In that unlikely event, Hearts Desire Jewelers will pay for the entire amount of your liability (up to the $50 limit) provided the unauthorized use is through no fault of your own and is the result of purchases made on Hearts Desire Jewelers secure server. In the event of other unauthorized use of your credit card in cases not involving Hearts Desire jewelers, contact your credit card company immediately.
 
Legal Disclaimer

Hearts Desire Jewelers will only disclose your personal information when required by order of, or to be in accordance with, the law.
 
Contact Us

If you have questions about this privacy policy, contact Hearts Desire Jewelers jewelry consultants at experts@heartsdesire.us or  423-420-1780. Hearts Desire Jewelers is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to experts@hearts desire.us with 'unsubscribe' as the subject line.

Heart Desire Jewelers does not sell, trade or rent your personal information to others.

Our policy is prompt and efficient processing of your orders.  If any item is temporarily out of stock we'll inform you right away by e-mail.  Items ordered together may not be shipped on the same day or in the same box.  We will notify you if any additional charges will be required for deliveries.

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